8tk10 Privacy Policy
Your personal information is our highest priority. Read this policy to learn in detail how 8tk10 collects, uses, and protects your information.
1. Introduction and Scope of Policy
8tk10 ("we", "us", or "platform") is a trusted online betting and casino service provider in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting your personal information.
This privacy policy will inform you what types of information we collect while you use the 8tk10 website (https://8tk10.cam), what purposes that information is used for, and how your information is kept secure. By registering on our platform or using our services, you consent to the terms of this privacy policy.
This policy applies together with 8tk10's Terms and Conditions. If you have any questions, please contact us at [email protected].
This privacy policy has been prepared in accordance with applicable data protection laws and regulations of Bangladesh. We may update this policy from time to time; in the event of changes, we will notify you in a timely manner.
2. What Information We Collect
8tk10 collects the following categories of personal information in order to provide its services. We collect only the information that is strictly necessary for operating our services, ensuring security, and meeting regulatory requirements.
Identity Information
Information you provide at the time of registration:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID card or passport number
- Residential address
- Username and password
Contact Information
Information required to communicate with you:
- Email address
- Mobile number (for payment verification)
- bKash, Nagad, or Rocket account number
- Bank account details (for withdrawals)
Usage Information
Information related to your use of the platform:
- Betting and gaming history
- Login times and session duration
- Deposit and withdrawal transaction history
- Bonus and promotion usage records
- Support chat and communication logs
Technical Information
Device and network information collected automatically:
- IP address and geographical location
- Device type, operating system, and browser
- Cookies and session tokens
- Page visit logs and click data
- Referral source and traffic origin
3. Purpose of Using Information
We use your personal information for the following purposes. Only the minimum necessary information is processed for each purpose:
Account Management
Your identity and contact information is used to create, verify, and manage your account and to ensure login security. We verify that each account belongs to a genuine adult individual.
Payment Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and to verify the authenticity of transactions.
Fraud Prevention
Technical and usage information is analysed to detect and prevent account hacking, money laundering, and fraudulent activity.
Customer Support
Your contact information and account history is used to resolve your issues, process complaints, and provide 24/7 Bengali live chat support.
Responsible Gaming
Gaming data is analysed to identify risky gaming behaviour and, where necessary, to provide support to the user, in accordance with our responsible gaming guidelines.
Service Improvement
Anonymous usage statistics are analysed to monitor website performance, resolve technical issues, and improve the user experience.
4. Cookies and Tracking Technologies
The 8tk10 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help us recognise you on your next visit.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, store security tokens, and remember your preferred language. If you disable them, the platform will not function properly.
Analytical Cookies
These cookies are used to understand website traffic and usage patterns. They collect anonymous statistics that help us improve our services. You can control these cookies.
Functional Cookies
These cookies are used to remember your preferences such as display settings, betting preferences, and to provide a personalised experience. They reduce the need for you to change your settings again on each visit.
Cookie Controls
Through your browser settings, you can delete cookies or refuse to accept new cookies at any time. However, please note that disabling certain cookies may cause some features of the platform to not work properly.
5. Sharing Information with Third Parties
8tk10 does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, we may share information in the following limited circumstances:
Important: We never share your password, full payment card number, or PIN with any third party. If any third party asks for this information on behalf of 8tk10, please notify us immediately at [email protected].
Payment Processors
Payment service providers such as bKash, Nagad, Rocket, and Upay receive the minimum information necessary to process transactions. These organisations have their own privacy policies and maintain their own security standards.
Game Providers
Only the account identifier information necessary for game operation is shared with game developers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. Your personal identity is not shared with them.
Legal Requirements
We provide necessary information only when disclosure is legally required to comply with a court order, a lawful request from a government authority, or applicable law.
Service Providers
Technology partners providing IT infrastructure, cybersecurity, and fraud detection services have access to limited information under strict confidentiality agreements. They may not use any information beyond our instructions.
6. Data Security and Protection Measures
8tk10 applies industry-standard security measures to protect your personal information. All our data transmissions are secured through SSL (Secure Socket Layer) encryption.
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption.
Data Encryption
Stored sensitive information is protected with advanced encryption algorithms.
Regular Audits
Regular system audits are conducted to identify security vulnerabilities.
Access Controls
Only authorised staff can access limited information on a need-to-know basis.
No data transmission over the internet is completely secure. While we strive to ensure maximum protection, you also have a responsibility to keep your account password confidential and not share it with anyone. If you notice any suspicious activity, please notify [email protected] immediately.
7. Your Rights and Choices
As a user of 8tk10, you have the following rights regarding your personal information. To exercise these rights, contact [email protected]:
Right to Access
You may request to know what information we hold about you.
Right to Rectification
If any of your information is incorrect, you may request a correction or update.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted.
Right to Restrict Processing
In certain cases, you may request that the processing of your information be limited.
Data Portability
You may request a copy of your account data in a common format.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
After receiving a request, we aim to respond within 30 business days. In some cases, due to legal obligations, it may not be possible to fully fulfil a request to delete information — in such cases, we will inform you of the reason.
8. Data Retention Period
8tk10 does not retain your information indefinitely. We keep information only for as long as it is necessary or legally required:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal compliance and dispute resolution |
| Transaction Records | 7 years | Financial regulatory requirements |
| Gaming History | Duration of active account + 2 years | Responsible gaming monitoring |
| Technical Logs | 90 days | Security analysis |
| Support Conversations | 1 year after resolution | Quality control and training |
9. Protection of Minors
8tk10 is for users aged 21 and above only. We do not knowingly collect or process personal information of anyone under the age of 21.
We take age verification steps at the time of registration. If we become aware that a user is under 21, we will immediately close their account and delete all collected information.
If a parent or legal guardian believes that their minor child has provided information to 8tk10, please contact us immediately at [email protected]. We will take prompt action.
10. International Data Transfer
To operate 8tk10's services, your information may be stored or processed on servers outside Bangladesh. Wherever your information goes, we ensure that:
- Transferred data will receive protection equal to or greater than the standards of this privacy policy.
- Our data processing agreements with third parties comply with international standards.
- All international data transfers occur only through SSL encryption and secure protocols.
- We do not send data to countries that lack adequate data protection measures.
11. Changes to the Privacy Policy
8tk10 may update or revise this privacy policy from time to time. This policy may change due to changes in business operations, new legal requirements, or technological developments.
For significant changes, we will notify you at your registered email address or display a clear notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
The "Last Updated" date at the top of this page always indicates the date of the most recent revision. We recommend that you check this page regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please get in touch with us:
Email Support
For any privacy-related requests or questions, email us:
[email protected]
Live Chat
For instant assistance, use our 24/7 Bengali live chat support — available directly on the platform.
We aim to respond to requests received by email within 3 business days. Complex requests may take longer, but we will acknowledge receipt and keep you informed.